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Questions & Answers

Q: Do you have any good hints and tips?

A: Yes we have a very active Facebook Page that contains a lot of good hints and tips that you may find really useful.

Q: How do I know that Caravan Servicing 4 U provides a quality service?

A: As a member of the Approved Workshop Scheme our customers can rate us, you check out our score here

Q: Can the service on my touring caravan/motorhome be carried out by Caravan Servicing 4 U and still maintain my warranty?

A: Yes, all Approved Workshops have full manufacturer support and approval Scheme Supporters listed here.

Q: Why should I use a member of the Approved Workshop Scheme (AWS)?

A: If you have a caravan or motorhome that is still covered by the manufacturer's warranty to comply with most manufacturer's warranty conditions you must use either a member of the Approved Workshop Scheme (AWS) or a company Approved by the Manufacturer's warranty. Do not just assume you will be OK, always ask whether this is the case when booking.

Q: Do I have to take my caravan back to the dealer I bought it from?

A: No you don't have to, we can come to you at your home, caravan site or where you store your caravan and still up hold your warranty.

Q: What area do you cover?

A: We cover the whole of Dorset, East Devon, South Wiltshire, South Somerset, West Hampshire, if you are just outside the area shown on the map give us call and we might still be able to accommodate you. View a map of area covered

Q: Can you service my caravan if I live outside that area?

A: Yes, if you are on holiday in our area we can service your caravan for you.

Q: On a full service what are the 'plus parts' that are normally needed?

A: Single shot hub nuts, water filters and general consumables (grease etc) that are necessary to carry out an annual service.

Q: Will you be able to carry out warranty work?

A: Yes, we can carry out any warranty work on Bailey & Lunar caravans. Also we can carry out warranty work on other makes of caravans provided that you have an agreement with your supplying dealer. We are also Dometic, Thetford, Truma, Alde & Whale approved for warranty work.

Q: How can I get hot water on my Alde system without having the heating on?

A: Set the desired temperature to well below the ambient on the digital control panel. Since the Alde 3010 Compact is a combi boiler, it heats both central heating fluid and hot water simultaneously. If the desired temperature is set 5 °C below the ambient on the digital control panel, the central heating will cut out— the heating fluid will not be circulated to the convectors and the living space will not be warmed. Hot water is still readily available and the central heating will still cut in if the ambient temperature drops below that desired.

For further information about the Alde Heating System here are some useful links

Alde - FAQ

Alde Quick Start Guide - PDF

The Alde Heating System on the new Bailey Unicorn - Video

Q: Why is there a charge for callout for warranty work?

A: Caravan Manufacturers Warranty Cover does not include transport costs to and from the point of repair or travelling costs. This also applies to the travelling time and cost incurred by any Approved mobile service agents.
The charge for a warranty callout is £50 + VAT.

Q: Can you service my caravan when I have an awning up?

A: We can service your caravan when you have an awning up except on odd occasions e.g. when there is decking also around the caravan.

Q: What preparation do I need to make before you service my caravan?

A: We do need reasonable access around the outside of your caravan (about 3 feet clearance all around the outside of the caravan) and we will also need the caravan to be on fairly level and solid ground. We do need a reasonable amount of space inside your caravan but you do not need to empty it out. We also need certain items to complete your service (water, water pump or inlet hose, 230v hook-up where possible, and service hand book). If your caravan is on a caravan site or in a storage area it is important that you inform the owners or wardens that you have arranged for us to service or repair your caravan.

Q: Do you do any other work other than servicing?

A: We can replace windows, fit motormovers, carry out damp repairs, insurance work, fit air conditioning, in fact we can tackle the majority of repairs on any caravan. If in doubt give us a call.

Q: Do you do any work on motorhomes?

A: We only cover the habitation part of a motorhome for both servicing and repairs.

Below is a map of the area we cover and our pricing bands.

Please click on icons on map for further explanation.



 

 

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Registered in England and Wales - Company Number: 8420091 - VAT Number: 115 2254 53.

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