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Customer Surveys

Approved Mobile Workshop Survey

All of the comments listed here are from the Comments provided on customer surveys submitted to The Approved Workshop Scheme Website.

Survey submitted March 2017

Arranged to meet at storage area and they arrived on time. Work was done efficiently and without fuss. Van left clean and tidy. A good experience overall.

Survey submitted November 2016

A very good service by this company. They keep me informed of the general condition of the caravan, and offer sensible suggestions on action to be taken.

Survey submitted October 2016

Very happy with this company service carried out on time.

Surveys submitted August 2016

This mobile service was very good. They arrived on time and cleared everything away afterwards.

The invoice was clearly explained and I was happy with the whole process.

Surveys submitted July 2016

Great service very tidy and professional Thanks.

Excellent.

Very good Service, prompt and professional.

Survey submitted June 2016

Both Barry & Andy were very approachable and helpful as was Sue in the office. They arrived ahead of time and we were very happy to leave them to get on with the service.

Surveys submitted May 2016

Very helpful people undertook the service, and when additional work was found to be necessary, they were very good at helping me find a workshop that could undertake the work.

A very efficient and thorough service.

Good service, would recommend.

Surveys submitted April 2016

Very satisfied.

First class service from a first class company have recommended to others who are very happy. This is the second year I have used this service and will use again next year.

Excellent, helpful, would recommend to others.

Surveys submitted March 2016

I was impressed with the meticulous and thorough workmanship.

Brilliant job done. Clean tidy workers would recommend to anyone.

Continued excellent service.

Very efficient workers.

SAME GREAT SERVICE FOR SECOND YEAR, HIGHLY RECOMMENDED.

Survey submitted February 2016

We have used Caravan Servicing 4 U on several occasions and are more than happy with the service they provide. Punctual and polite.

Surveys submitted January 2016

Great service, as has been the case every time we've used this company.

Excellent work - So much better than using main dealer would completely recommend.

Survey submitted December 2015

Arrived punctual, carried out service leaving property clean and tidy.

Surveys submitted November 2015

Excellent.

We are new caravan owners and we found this company very helpful. They phoned us after the service and, although we were away for a few days when they phoned, they persisted and eventually got us.

Surveys submitted October 2015

Really great service, friendly and helpful technicians, would recommend them to anyone.

Work with quiet efficiency - Nothing is too much trouble - Not at all pushy - Would and have recommended them to others - Reasonable prices.

Very clean and tidy, and the time keeping was spot on, would recommend as was very happy with their customer service. Keep up the good work, and thank you.

Surveys submitted August 2015

Very obliging & amenable workers. Punctual & careful in their work & also repairing items that weren't discussed at little, or no cost.

We were very impressed with the attention to detail of the service, the paperwork provided and the courtesy call in the evening explaining the service. Would highly recommend Caravan Servicing 4U!

Surveys submitted July 2015

Easy to make an appointment. Arrival precisely on time on the day to do the service. A polite, informative and pleasant pair of guys. Work completed efficiently and carefully in a very reasonable time.

Very efficient and informative service will be pleased to use and recommend anytime.

Friendly service, we will use again next year.

Excellent service - as always, but must remember to book up early as they get booked up well in advance.

Barry and Andy did a great job clean and good attention to detail many thanks chaps.

Very thankful, called last minute to get service done I Would recommend caravan service 4u to all my friends for a hassle free professional job.

I was most impressed by the staff who came to carry out the work. Should not hesitate to use this company again in the future.

Always on time, very professional approach, they have serviced our caravan for the last three years, always willing to share their knowledge when answering any questions which we may have.

Surveys submitted June 2015

Good service at a reasonable price.

Very satisfied.

Friendly and easy to deal with, both the office and the fitters on site, would recommend them.

2nd time I have used Caravans 4 U, as before a very professional service with lots of extra advice etc.. answering my numerous questions all thrown in !! Thanks chaps, I certainly recommend you.

Surveys submitted May 2015

Clear comment about compliance of my fitment and sound safety advice; with which I agree.

Helpful, efficient, turned up on the day they said they would, no complaints at all highly recommended.

All work was carried out expertly and thoroughly and will be recommending them to other caravan owners.

The engineers that serviced our van were exceptional, very helpful and kept us up to date with all work carried out, we will definitely recommend caravan servicing 4 you ltd.

Survey submitted April 2015

Very good service. Engineers helpful and pleasant at all times. Arrived on time and got on with the service. Price as stated on web site. Many thanks and will use again next year.

Survey submitted March 2015

Excellent service by 2 very cheerful guys. More than pleased with whole experience. Thanks

Survey submitted January 2015

This is the 5th service they have carried out for me and I've been very pleased throughout.

Survey submitted November 2014

Excellent service. Arrived when they said and completed a very thorough service with everything documented. Very pleased.

Survey submitted October 2014

The service is carried out in a clean logical reliable manner. Nothing is too much trouble. As a customer it leaves you feeling totally confident to tow the unit.

Survey submitted September 2014

First class job....couldn't fault the engineer.

Surveys submitted August 2014

Very professional. Extremely clean workman. Could not of been more helpful. Have used them before and will use them again. Would recommend Caravan Servicing 4U to anyone.

Fast and friendly service, reasonably priced. Always reliable and they will make the effort to visit at home or on site, whichever the customer preference. Would recommend to anyone.

Caravan Servicing 4 U have been very helpful in identifying rectification work and on advising how best to proceed with a warranty claim that was not straight forward. Bailey were also supportive. The engineering and admin work well together to provide a great service to the customer.

Survey submitted May 2014

The company arrived on time and completed the service efficiently. They explained clearly items that needed our attention. Would recommend this company to others looking for mobile servicing and repairs.

Surveys submitted March 2014

First class mobile workshop with work to the very best standards for both technical knowledge and workmanship. Servicing is carried on time at a fair cost and any remedial action is always upheld. Baileys are to be congratulated for placing 4u on the schedule of approved mobile workshops. Both Barry and Andrew excel in this role. And the lady on the phone is friendly and very helpful. John Sutton. Member - The Caravan Club - The Camping and Caravanning Club.

Fantastic helpful service :)

Survey submitted February 2014

EXTREMELY THOROUGH AND DETAILED SERVICE WITH FAULT REPORT BACK EXPLAINED AND SWIFTLY DEALT WITH--- HIGHLY RECOMMEND

Survey submitted November 2013

Arrived promptly very considerate, Pleasant and Helpful. We would have absolutely no hesitation in recommending their services.

Survey submitted July 2013

Second Annual service carried out by Caravan Servicing4u. Once again, excellent work. Should have gone to them years ago. Punctual - hard working - very efficient - I have no reservations whatsoever in recommending them.

Surveys submitted April 2013

As we were going on holiday Sue (office staff) found a cancellation for us and the van was serviced. We were away for the day of the service and mailed them the keys with instructions on how to return them. All went as planned and we received a follow up call. We were recommended to use this company by a friend. A1 service, better than the other companies that we have used in the past. Look forward to using them again.

Excellent service once again this year

Survey submitted March 2013

Again another excellent experience from Caravan Servicing 4 u. Easy booking for an on pitch annual service. On time and very efficient ... all completed considering it was raining all afternoon. Well done. Would recommend this company to anyone.

Surveys submitted February 2013

The fitters were very approachable and helpful with a number of questions that I asked.

As usual they did a very thorough job. There was one item that will need attention in the future and they phoned me back within 26 hours of the possible price for this part which I thought was very good of them.

Survey submitted January 2013

We had a minor accident on departure from the caravan site which disabled all the trailer and caravan electrics. At short notice (and probably inconvenience) the team arrived and repaired my caravan. Their attitude and customer care was first class (exemplary in fact) and the care and diligence taken over the repair was exceptional. Professional, polite and extremely competent we could not have asked for a better service and really getting us out of a serious fix with our caravan. I would have absolutely no hesitation in recommending this particular team to anyone/everyone. Barry and Andy were patient, reassuring and outstanding in getting the repair done. I am looking at using them to service my van in the summer and I'm happy to go to Wareham to ensure a quality service with reasonable costs. Thank you guys very much indeed. Brilliant. Kevin and Angie Rogers

Survey submitted December 2012

Very high standard of work - very pleased and will certainly use again.

Surveys submitted November 2012

Polite, efficient, very pleasant and knowledgeable people. Arrived on time and completed a very thorough service even though it was raining!

This workshop visited me in the summer, and quickly sorted out a problem, and did not charge. This prompted me to use them for this service as they seem very genuine people.

Survey submitted October 2012

Excellent service provided. Helpful, professional and courteous, cannot be faulted. We shall definitely use this firm again.

Surveys submitted June 2012

Arrived at time expected. A very thorough service. Explained additional work carried out. Not charged for this. Very competent, professional and friendly. First time I have used a Mobile Workshop. Will certainly be using them again.

The two fitters that carried out the service where very polite and pleasant. I was impressed to see them cover the carpets in the caravan before starting work. Overall very pleased with service from booking it, to it being carried out.

I found Caravan Servicing 4 you to be prompt, polite, tidy and efficient. They answered any queries I had immediately which gave me confidence in their workmanship. I would recommend their company without hesitation.

Friendly knowledgeable service very good communication at all times. Very highly recommended .

Very satisfied and so handy to come to where the caravan is stored thanks

Very courteous and considerate staff. Arrived on time and just got on with it, no panics and no drama. Full explanation of service carried out on completion, and advice given on possible future problem. I would thoroughly recommend Caravan Serving 4U to all friends and others.

Surveys submitted April 2012

Polite and efficient went about the service in a very professional manner.

I was extremely impressed with the politeness, advice and efficiency of Caravan Servicing 4U. It was all made very easy, a mobile service picking up the keys from your house, performing an exceptionally thorough job and returning the keys made it all effortless on our part. We will definitely be booking them for our service next year. Thank-you

Always very polite and helpful. They arrive on time and always explain what needs doing now and in the future very thoroughly.

Surveys submitted July 2011

Very pleased with the work carried out in a very short time.

Excellent service from booking to completion 10/10, being a trained mechanic and having watched over these guys whilst they carried out my service to my caravan, I am extremely impressed with the professionalism and perfection to detail. They were extremely punctual and worked together like clockwork. Anybody would find them extremely friendly, knowledgeable and accommodating. I hope them, all the best, they deserve it!

Survey submitted February 2011

I tried this mobile workshop after seeing their advert in the Caravan Club Magazine, after booking my service I noticed their van several times in my local erea servicing other owners caravans, so this gave me confidence that they must be doing a good job. I was not disapointed, they arrived on time and carried out the service very professionally. This experience was much better than having to tow my caravan many miles to the dealer one day and leave the van overnight for them to service next day, then having to return to collect the van when it\\\\\\\'s service was completed, thus costing time, fuel and much dearer service cost as well, so I shall be useing Caravan Servicing 4U again for my servicing again.

 



 

 

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